Responsible Gaming
Last Updated: January 1, 2025
1. Our Commitment
At Travelyro, we are committed to promoting responsible gaming and ensuring our customers enjoy their entertainment experience in a safe and controlled environment. We believe in transparency, fairness, and the well-being of our players.
2. Gaming Guidelines
2.1 Responsible Gaming Principles
- Set time and money limits before playing
- Only gamble with money you can afford to lose
- Never chase losses
- Don't gamble when under emotional stress
- Balance gaming with other activities
2.2 Warning Signs
Be aware of these potential signs of problem gaming:
- Spending more time and money than intended
- Neglecting work, school, or family responsibilities
- Gaming to escape problems or negative feelings
- Lying about gaming habits
- Borrowing money for gaming
3. Self-Assessment
Ask yourself these questions to evaluate your gaming habits:
- Do you gamble with money needed for essential expenses?
- Has gaming affected your relationships or work?
- Do you feel guilty about your gaming habits?
- Have you tried to stop gaming but couldn't?
If you answered "yes" to any of these questions, consider seeking professional help.
4. Player Protection
4.1 Self-Exclusion
We offer self-exclusion options allowing you to take a break from gaming:
- 24-hour cooling-off period
- 1-week break
- 1-month break
- 6-month break
- Permanent exclusion
4.2 Deposit Limits
Set daily, weekly, or monthly deposit limits to manage your gaming budget effectively.
5. Support Services
If you or someone you know needs help with problem gaming, these resources are available:
-
National Problem Gambling Helpline:
1-800-522-4700 (24/7, confidential) -
Gamblers Anonymous:
www.gamblersanonymous.org -
GamCare:
www.gamcare.org.uk
6. Underage Gaming
We have a strict policy against underage gaming:
- All players must be 18 years or older
- Age verification is required for all accounts
- Parents are encouraged to use parental control software
- Underage gaming will result in account closure
7. Additional Resources
We provide various tools and resources to help maintain responsible gaming:
- Account activity statements
- Reality check reminders
- Self-assessment tools
- Educational materials
- Professional counseling referrals
8. Contact Us
Our responsible gaming team is available 24/7 to assist you:
- Email: [email protected]
- Phone: +1 (555) 123-4567
- Live Chat: Available on our website